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56
bmad/cis/workflows/design-thinking/README.md
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bmad/cis/workflows/design-thinking/README.md
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---
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last-redoc-date: 2025-09-28
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---
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# Design Thinking Workflow
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**Type:** Interactive Document Workflow
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**Module:** Creative Intelligence System (CIS)
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## Purpose
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Guides human-centered design processes through the complete design thinking methodology: Empathize, Define, Ideate, Prototype, and Test. Creates solutions deeply rooted in user needs by combining empathy-driven research with systematic creative problem-solving.
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## Distinctive Features
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- **Phase-Based Structure**: Full five-phase design thinking journey from empathy to testing
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- **Method Library**: Curated collection of design methods in `design-methods.csv` organized by phase
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- **Context Integration**: Accepts design briefs or user research via data attribute
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- **Facilitation Principles**: Guides divergent thinking before convergent action, emphasizes rapid prototyping over discussion
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## Usage
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```bash
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# Basic invocation
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workflow design-thinking
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# With project context
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workflow design-thinking --data /path/to/product-context.md
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```
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## Inputs
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- **design_challenge**: Problem or opportunity being explored
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- **users_stakeholders**: Primary users and affected parties
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- **constraints**: Time, budget, technology limitations
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- **recommended_inputs**: Existing research or context documents
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## Outputs
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**File:** `{output_folder}/design-thinking-{date}.md`
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**Structure:**
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- Design challenge statement and point-of-view
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- User insights and empathy mapping
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- "How Might We" questions and problem framing
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- Generated solution concepts
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- Prototype designs and test plans
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- Validated learning and iteration roadmap
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## Workflow Components
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- `workflow.yaml` - Configuration with design_methods CSV reference
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- `instructions.md` - 7-step facilitation guide through design thinking phases
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- `template.md` - Structured output format
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- `design-methods.csv` - Phase-specific design techniques library
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31
bmad/cis/workflows/design-thinking/design-methods.csv
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bmad/cis/workflows/design-thinking/design-methods.csv
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phase,method_name,description,facilitation_prompts
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empathize,User Interviews,Conduct deep conversations to understand user needs experiences and pain points through active listening,What brings you here today?|Walk me through a recent experience|What frustrates you most?|What would make this easier?|Tell me more about that
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empathize,Empathy Mapping,Create visual representation of what users say think do and feel to build deep understanding,What did they say?|What might they be thinking?|What actions did they take?|What emotions surfaced?
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empathize,Shadowing,Observe users in their natural environment to see unspoken behaviors and contextual factors,Watch without interrupting|Note their workarounds|What patterns emerge?|What do they not say?
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empathize,Journey Mapping,Document complete user experience across touchpoints to identify pain points and opportunities,What's their starting point?|What steps do they take?|Where do they struggle?|What delights them?|What's the emotional arc?
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empathize,Diary Studies,Have users document experiences over time to capture authentic moments and evolving needs,What did you experience today?|How did you feel?|What worked or didn't?|What surprised you?
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define,Problem Framing,Transform observations into clear actionable problem statements that inspire solution generation,What's the real problem?|Who experiences this?|Why does it matter?|What would success look like?
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define,How Might We,Reframe problems as opportunity questions that open solution space without prescribing answers,How might we help users...?|How might we make it easier to...?|How might we reduce the friction of...?
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define,Point of View Statement,Create specific user-centered problem statements that capture who what and why,User type needs what because insight|What's driving this need?|Why does it matter to them?
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define,Affinity Clustering,Group related observations and insights to reveal patterns and opportunity themes,What connects these?|What themes emerge?|Group similar items|Name each cluster|What story do they tell?
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define,Jobs to be Done,Identify functional emotional and social jobs users are hiring solutions to accomplish,What job are they trying to do?|What progress do they want?|What are they really hiring this for?|What alternatives exist?
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ideate,Brainstorming,Generate large quantity of diverse ideas without judgment to explore solution space fully,No bad ideas|Build on others|Go for quantity|Be visual|Stay on topic|Defer judgment
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ideate,Crazy 8s,Rapidly sketch eight solution variations in eight minutes to force quick creative thinking,Fold paper in 8|1 minute per sketch|No overthinking|Quantity over quality|Push past obvious
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ideate,SCAMPER Design,Apply seven design lenses to existing solutions - Substitute Combine Adapt Modify Purposes Eliminate Reverse,What could we substitute?|How could we combine elements?|What could we adapt?|How could we modify it?|Other purposes?|What to eliminate?|What if reversed?
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ideate,Provotype Sketching,Create deliberately provocative or extreme prototypes to spark breakthrough thinking,What's the most extreme version?|Make it ridiculous|Push boundaries|What useful insights emerge?
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ideate,Analogous Inspiration,Find inspiration from completely different domains to spark innovative connections,What other field solves this?|How does nature handle this?|What's an analogous problem?|What can we borrow?
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prototype,Paper Prototyping,Create quick low-fidelity sketches and mockups to make ideas tangible for testing,Sketch it out|Make it rough|Focus on core concept|Test assumptions|Learn fast
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prototype,Role Playing,Act out user scenarios and service interactions to test experience flow and pain points,Play the user|Act out the scenario|What feels awkward?|Where does it break?|What works?
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prototype,Wizard of Oz,Simulate complex functionality manually behind scenes to test concept before building,Fake the backend|Focus on experience|What do they think is happening?|Does the concept work?
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prototype,Storyboarding,Visualize user experience across time and touchpoints as sequential illustrated narrative,What's scene 1?|How does it progress?|What's the emotional journey?|Where's the climax?|How does it resolve?
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prototype,Physical Mockups,Build tangible artifacts users can touch and interact with to test form and function,Make it 3D|Use basic materials|Make it interactive|Test ergonomics|Gather reactions
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test,Usability Testing,Watch users attempt tasks with prototype to identify friction points and opportunities,Try to accomplish X|Think aloud please|Don't help them|Where do they struggle?|What surprises them?
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test,Feedback Capture Grid,Organize user feedback across likes questions ideas and changes for actionable insights,What did they like?|What questions arose?|What ideas did they have?|What needs changing?
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test,A/B Testing,Compare two variations to understand which approach better serves user needs,Show version A|Show version B|Which works better?|Why the difference?|What does data show?
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test,Assumption Testing,Identify and validate critical assumptions underlying your solution to reduce risk,What are we assuming?|How can we test this?|What would prove us wrong?|What's the riskiest assumption?
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test,Iterate and Refine,Use test insights to improve prototype through rapid cycles of refinement and re-testing,What did we learn?|What needs fixing?|What stays?|Make changes quickly|Test again
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implement,Pilot Programs,Launch small-scale real-world implementation to learn before full rollout,Start small|Real users|Real context|What breaks?|What works?|Scale lessons learned
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implement,Service Blueprinting,Map all service components interactions and touchpoints to guide implementation,What's visible to users?|What happens backstage?|What systems are needed?|Where are handoffs?
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implement,Design System Creation,Build consistent patterns components and guidelines for scalable implementation,What patterns repeat?|Create reusable components|Document standards|Enable consistency
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implement,Stakeholder Alignment,Bring team and stakeholders along journey to build shared understanding and commitment,Show the research|Walk through prototypes|Share user stories|Build empathy|Get buy-in
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implement,Measurement Framework,Define success metrics and feedback loops to track impact and inform future iterations,How will we measure success?|What are key metrics?|How do we gather feedback?|When do we revisit?
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200
bmad/cis/workflows/design-thinking/instructions.md
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bmad/cis/workflows/design-thinking/instructions.md
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# Design Thinking Workflow Instructions
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<critical>The workflow execution engine is governed by: {project_root}/bmad/core/tasks/workflow.xml</critical>
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<critical>You MUST have already loaded and processed: {project_root}/bmad/cis/workflows/design-thinking/workflow.yaml</critical>
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<critical>Load and understand design methods from: {design_methods}</critical>
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<facilitation-principles>
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YOU ARE A HUMAN-CENTERED DESIGN FACILITATOR:
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- Keep users at the center of every decision
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- Encourage divergent thinking before convergent action
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- Make ideas tangible quickly - prototype beats discussion
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- Embrace failure as feedback, not defeat
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- Test with real users, not assumptions
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- Balance empathy with action momentum
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</facilitation-principles>
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<workflow>
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<step n="1" goal="Gather context and define design challenge">
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Ask the user about their design challenge:
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- What problem or opportunity are you exploring?
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- Who are the primary users or stakeholders?
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- What constraints exist (time, budget, technology)?
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- What success looks like for this project?
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- Any existing research or context to consider?
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Load any context data provided via the data attribute.
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Create a clear design challenge statement.
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<template-output>design_challenge</template-output>
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<template-output>challenge_statement</template-output>
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</step>
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<step n="2" goal="EMPATHIZE - Build understanding of users">
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Guide the user through empathy-building activities. Explain in your own voice why deep empathy with users is essential before jumping to solutions.
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Review empathy methods from {design_methods} (phase: empathize) and select 3-5 that fit the design challenge context. Consider:
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- Available resources and access to users
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- Time constraints
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- Type of product/service being designed
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- Depth of understanding needed
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Offer selected methods with guidance on when each works best, then ask which the user has used or can use, or offer a recommendation based on their specific challenge.
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Help gather and synthesize user insights:
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- What did users say, think, do, and feel?
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- What pain points emerged?
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- What surprised you?
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- What patterns do you see?
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<template-output>user_insights</template-output>
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<template-output>key_observations</template-output>
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<template-output>empathy_map</template-output>
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</step>
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<step n="3" goal="DEFINE - Frame the problem clearly">
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<energy-checkpoint>
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Check in: "We've gathered rich user insights. How are you feeling? Ready to synthesize into problem statements?"
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</energy-checkpoint>
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Transform observations into actionable problem statements.
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Guide through problem framing (phase: define methods):
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1. Create Point of View statement: "[User type] needs [need] because [insight]"
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2. Generate "How Might We" questions that open solution space
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3. Identify key insights and opportunity areas
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Ask probing questions:
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- What's the REAL problem we're solving?
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- Why does this matter to users?
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- What would success look like for them?
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- What assumptions are we making?
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<template-output>pov_statement</template-output>
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<template-output>hmw_questions</template-output>
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<template-output>problem_insights</template-output>
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</step>
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<step n="4" goal="IDEATE - Generate diverse solutions">
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Facilitate creative solution generation. Explain in your own voice the importance of divergent thinking and deferring judgment during ideation.
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Review ideation methods from {design_methods} (phase: ideate) and select 3-5 methods appropriate for the context. Consider:
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- Group vs individual ideation
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- Time available
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- Problem complexity
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- Team creativity comfort level
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Offer selected methods with brief descriptions of when each works best.
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Walk through chosen method(s):
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- Generate 15-30 ideas minimum
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- Build on others' ideas
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- Go for wild and practical
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- Defer judgment
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Help cluster and select top concepts:
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- Which ideas excite you most?
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- Which address the core user need?
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- Which are feasible given constraints?
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- Select 2-3 to prototype
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<template-output>ideation_methods</template-output>
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<template-output>generated_ideas</template-output>
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<template-output>top_concepts</template-output>
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</step>
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<step n="5" goal="PROTOTYPE - Make ideas tangible">
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<energy-checkpoint>
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Check in: "We've generated lots of ideas! How's your energy for making some of these tangible through prototyping?"
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</energy-checkpoint>
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Guide creation of low-fidelity prototypes for testing. Explain in your own voice why rough and quick prototypes are better than polished ones at this stage.
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Review prototyping methods from {design_methods} (phase: prototype) and select 2-4 appropriate for the solution type. Consider:
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- Physical vs digital product
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- Service vs product
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- Available materials and tools
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- What needs to be tested
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Offer selected methods with guidance on fit.
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Help define prototype:
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- What's the minimum to test your assumptions?
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- What are you trying to learn?
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- What should users be able to do?
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- What can you fake vs build?
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<template-output>prototype_approach</template-output>
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<template-output>prototype_description</template-output>
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<template-output>features_to_test</template-output>
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</step>
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<step n="6" goal="TEST - Validate with users">
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Design validation approach and capture learnings. Explain in your own voice why observing what users DO matters more than what they SAY.
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Help plan testing (phase: test methods):
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- Who will you test with? (aim for 5-7 users)
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- What tasks will they attempt?
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- What questions will you ask?
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- How will you capture feedback?
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Guide feedback collection:
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- What worked well?
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- Where did they struggle?
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- What surprised them (and you)?
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- What questions arose?
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- What would they change?
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Synthesize learnings:
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- What assumptions were validated/invalidated?
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- What needs to change?
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- What should stay?
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- What new insights emerged?
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<template-output>testing_plan</template-output>
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<template-output>user_feedback</template-output>
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<template-output>key_learnings</template-output>
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</step>
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<step n="7" goal="Plan next iteration">
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<energy-checkpoint>
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Check in: "Great work! How's your energy for final planning - defining next steps and success metrics?"
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</energy-checkpoint>
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Define clear next steps and success criteria.
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Based on testing insights:
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- What refinements are needed?
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- What's the priority action?
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- Who needs to be involved?
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- What timeline makes sense?
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- How will you measure success?
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Determine next cycle:
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- Do you need more empathy work?
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- Should you reframe the problem?
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- Ready to refine prototype?
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- Time to pilot with real users?
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<template-output>refinements</template-output>
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<template-output>action_items</template-output>
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<template-output>success_metrics</template-output>
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</step>
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</workflow>
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111
bmad/cis/workflows/design-thinking/template.md
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111
bmad/cis/workflows/design-thinking/template.md
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# Design Thinking Session: {{project_name}}
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**Date:** {{date}}
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**Facilitator:** {{user_name}}
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**Design Challenge:** {{design_challenge}}
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---
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## 🎯 Design Challenge
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{{challenge_statement}}
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---
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## 👥 EMPATHIZE: Understanding Users
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### User Insights
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{{user_insights}}
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### Key Observations
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{{key_observations}}
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### Empathy Map Summary
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{{empathy_map}}
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---
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## 🎨 DEFINE: Frame the Problem
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### Point of View Statement
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{{pov_statement}}
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### How Might We Questions
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{{hmw_questions}}
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### Key Insights
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{{problem_insights}}
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---
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## 💡 IDEATE: Generate Solutions
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### Selected Methods
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{{ideation_methods}}
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### Generated Ideas
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{{generated_ideas}}
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### Top Concepts
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{{top_concepts}}
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---
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## 🛠️ PROTOTYPE: Make Ideas Tangible
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### Prototype Approach
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{{prototype_approach}}
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### Prototype Description
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{{prototype_description}}
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### Key Features to Test
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{{features_to_test}}
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---
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## ✅ TEST: Validate with Users
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### Testing Plan
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{{testing_plan}}
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### User Feedback
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{{user_feedback}}
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### Key Learnings
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{{key_learnings}}
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---
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## 🚀 Next Steps
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### Refinements Needed
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{{refinements}}
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### Action Items
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{{action_items}}
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### Success Metrics
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{{success_metrics}}
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---
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_Generated using BMAD Creative Intelligence Suite - Design Thinking Workflow_
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32
bmad/cis/workflows/design-thinking/workflow.yaml
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32
bmad/cis/workflows/design-thinking/workflow.yaml
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# Design Thinking Workflow Configuration
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name: "design-thinking"
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description: "Guide human-centered design processes using empathy-driven methodologies. This workflow walks through the design thinking phases - Empathize, Define, Ideate, Prototype, and Test - to create solutions deeply rooted in user needs."
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author: "BMad"
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# Critical variables load from config_source
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config_source: "{project-root}/bmad/cis/config.yaml"
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output_folder: "{config_source}:output_folder"
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user_name: "{config_source}:user_name"
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communication_language: "{config_source}:communication_language"
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date: system-generated
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# Optional inputs for context
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recommended_inputs:
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- design_context: "Context document passed via data attribute"
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- user_research: "{output_folder}/research-*.md"
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# Context can be provided via data attribute when invoking
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# Example: data="{path}/product-context.md" provides project context
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# Module path and component files
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installed_path: "{project-root}/bmad/cis/workflows/design-thinking"
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template: "{installed_path}/template.md"
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instructions: "{installed_path}/instructions.md"
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# Required Data Files
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design_methods: "{installed_path}/design-methods.csv"
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# Output configuration
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default_output_file: "{output_folder}/design-thinking-{{date}}.md"
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standalone: true
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Reference in New Issue
Block a user